Gas in Italy
Nicolò Bolla

Nicolò Bolla

Natural Gas in Italy

Since January 2003, the Italian gas market has been deregulated and multiple players are now flocking the natural gas market of Italy. If you are coming from various countries overseas, it might be surprising that most of the heating systems in Italy are propelled by natural gas, as well as kitchen stoves. Despite an upcoming trend of switching to electric heating systems and electric kitchen stoves, the majority of Italian households are still connected to the natural gas network.

Natural gas supply setup in Italy

In order to sign a natural gas supply contract, your house must be connected to the natural gas network and you need to have a modern electric display meter that counts the cubic meters of supply electronically.

Every natural gas meter is identified by a 14 digit number called PDR (Punto Di Riconsegna) that roughly translates as point of delivery. This number has to be used for any communication with your current supplier or if you intend to switch it, and it is unique to your supply.

If you are unsure what your PDR is, you can either check your latest natural gas bill, or the meter, by clicking twice on the top button, the display will show your PDR.

Natural gas contract signature

Now that you have your meter setup, you are ready to sign a contract with a utility provider (or switch your current contract). Unfortunately, the whole process is dealt in Italian and you are likely to deal with a telephone responder; note that more providers are switching to online services and you 

In any case, you are required to provide the company the following information:

  • Personal details (full name, date and place of birth)
  • Codice Fiscale
  • PDR
  • Current meter reading (lettura del contatore)
  • Bank details, if payment is to be by direct debit from a bank
  • Billing address
  • Property cadastral information
  • Title of property occupation (ownership, lease, gratuitous use etc.)

Meter-reading, bill paying and disconnection

Your natural gas supplier sends out the bill (bolletta) every two months. Nowadays the amount billed matches the amount consumed as shown by your meter from time to time, however if you have an old meter, your supplier might require you to perform a lettura (count the meter) to match the amount shown in the meter to the one in their system.

Every bill must include all your personal details, including the billing address, as well as the details of the supply including the PDR, and the calculation of the amounts due. In addition, the invoice must also include the ultimate date by which the invoice has to be settled.

Delays in payment give the right to your supplier to charge late payment fee in the following natural gas bill; they are normally disclosed in the section “Ritardi pagamenti”. Keeping up with your payments is easier nowadays since most of the providers have mobile apps and online web apps that deliver your e-bill seamlessly avoiding unnecessary mail delays.

In case of delayed payment (or no payment at all), your natural gas provider is entitled to discontinue the supply, nonetheless it must follow a strict procedure before discontinuing your supply. First of all, the supplier must send you an “avviso di mora” via raccomandata or Certified Email (PEC), in which the supplier requests the payment of the overdue bill as well as providing the ultimate date by which the payment has to occur.

Your provider can then discontinue your supply after 3 days have passed the ultimate payment deadline. After such a date your supplier can discontinue the supply and shut down your meter. This is extremely inconvenient because paying the outstanding bills is not sufficient to have natural gas delivered again, you must also reconnect the meter to the system (paying thus additional fees):

You can also appeal to court in case of litigation with your natural gas supplier, and Associazioni del Consumatore (consumer’s protection group) can provide advice and legal support in the matter.

It is therefore crucial to keep up with the natural gas bill payments to avoid unpleasant surprises.

List of natural gas suppliers in Italy  

Italy has various natural gas providers offering their services nationwide or regionally; among the most popular we can find:

  • Enel;
  • Eni;
  • Acea;
  • Alperia;
  • Gas Natural;
  • A2A;
  • Edison;
  • Iren;
  • Optima.

Share this post:


Leave a Comment

Your email address will not be published.

Related Posts

2 People signing contracts | Open a Company in Italy

How to open a Company in Italy in 2022

Who Can Open a Company in Italy To conduct business in Italy there are several different options available. This is thanks to many reforms that encourage the streamlining and simplification of procedures required to start and operate businesses in Italy. Any person may conduct business either as an individual in Italy, or through the setting

Retire in Calabria in Italy

Italy’s southern region of Calabria is the toe of the Italian boot, a peninsula surrounded by the incredible Tyrrhenian Sea on the west coast, the Ionian Sea on the east, and separated from Sicily by the small Strait of Messina, itself steeped in both history and myth. Who Qualifies to Retire in Calabria, Italy While

Freelance with a calculator | Freelance Visas in Italy

Freelance Visas in Italy

Obtaining a Self-Employment Visa in Italy Getting your hands on a freelance visa (Visa for Self-Employment), as a non-EU citizen, is difficult. Not only does the Consulate ask that you have some form of “employment” lined up before arriving in Italy (often a perplexing situation), but you have to go through some additional processes that,

Gran Sasso in Abruzzo Italy | Retire in Abruzzo

Retire in Abruzzo in Italy

Abruzzo is in the center of Italy, a mere 31 miles from Rome, though historically it has been considered a part of southern Italy both politically and culturally. Its eastern coast is bordered by the Adriatic Sea, with Le Marche to the north, Lazio to the west, and Molise to the south. Living in Abruzzo

San Pietro Square | Requirements for Residency in Italy

Requirements for residency in Italy: all you need to know

Requirements for EU Citizens and Non-EU Citizens All citizens of the European Union have the right to move and reside freely in Italy or within the territory of another Member State other than that of which he/she is a national. Different formalities are required depending on the length of stay (exceeding three months or shorter

Scroll to Top

Join us for

Joing our mailing and receive at your mailbox our amazing real estate opportunities, services updates and the latest news.